Welcome to The Playground - the newest addition to the Citipets family! Our over 14,000 square foot facility boasts both indoor and outdoor play areas. From our spacious indoor space for all sorts of dogs; including small and senior dogs … to our impressive outdoor area covered in state-of-the-art artificial grass - your dog will have plenty of room to enjoy being a dog!
Our highly capable, well trained and CPR/First Aid certified staff will play with, teach, and adore your best friend! Having fun while fostering good behavior and social skills is what we're all about!
We know how important your dog is to you - they are your baby, your best pal, and the love of your life - and that's how we will treat each dog entrusted to our care.
Call us at 415-282-3330
2253 Shafter Ave
San Francisco, CA 94124
Here at The Playground we're very easy to get to!
We're located conveniently close to Interstate 280, for those who are driving.
Coming by public transport with your best friend? The 24 Muni line will let you at right nearby at the Industrial St & Bay Shore Blvd stop!
To plan your trip with Google maps, click the little map below...
Our Cairngorm adores Al Werger and everyone at The Playground, and he can't wait for anything to do with them, from walks to daycare to overnights. You know your dog is well-cared-for when he wags his whole body at the sight of any of the staff, or starts getting really excited several blocks away when we drop him off!
He also has been doing walks with Citipets for about nine months before The Playground was opened, so we knew Al and were really excited that she was offering doggie daycare as well as dog walking.
We have had nothing but positive and wonderful experiences with any of the services The Playground offers. These people are professional and reliable - but best of all, they really love dogs - and they love helping out the dog's humans!
We cannot recommend The Playground highly enough for their commitment and their flexibility in scheduling, and for their amazing, skilled, dedicated, and caring staff. The enthusiasm and love of their job is very evident!
We should note here that Cairngorm is 5 lbs, and that Al and her team have trained him so well that he can play with the big dogs and have a wonderful time, when he is not in their small dog section. This is an absolutely perfect place for small dogs to be taken care of and given the exercise they need just as much as the big guys.
But, really, we can give no better compliment than trusting our darling little pup with them day after day (and occasionally nights, too!)
Malcolm, Elisabeth, and Cairngorm
The best solution in town - I usually board my dog with an in-home boarder, through Top Dog SF. They have been nothing but awesome. When it came to the holidays, they were booked up and unavailable (I was late in scheduling). But they recommended Al's playground.
I checked out the facility, amazing, indoor/outdoor huge play spaces. Comfy beds. Astounding. 24/7 monitoring. I was totally sold.
And BTW, Al, the owner, is a total dog whisperer. When I was there visiting, a bunch of dogs were running around, playing and such. Al would just react to a dog, say some words, make a gesture, the next thing you see is a dog who completely "stood down". Not that the dog was out of control. Not by any means. But Al just has this way of speaking to them, settling them down and moving on. It's one of those skills I wish we all, as dog owners, had/have.
Al even checked in with me as to how my dog was doing when I was away. (I was back East for 10 days over the holidays, longest I've been away from Tessa, my 2 year old Boston Terrier/terror.) I was kind of freaking out being away so long.
Came back, picked her up. She was napping in this really cool elevated bed and by all accounts, had the time of her life.
And was totally non-traumatized, just jumped in my arms and we went off as usual. After 10 days!
Just a great thing to feel comfort in when you're away from your pet.
I cannot say enough wonderful things about Al! Our dog Rex absolutely adores her. Al started helping us with some behavior problems prior to Citipets being open. We saw results pretty quickly. So when The Playground opened, we immediately sent our little (well actually pretty big) boy to romp around with the rest of the pack.
He comes home nice and tired and always looks forward to the next day at the playground.
We did have Rex at another day care before and were always aware of the musty smell on him when he returned to the house. This place is so clean, no more unpleasant smell on the pooch.
I highly recommend Al and Citypets: The Playground to any well behaved pooch and his parents.
I was absolutely amazed by the space and facility at the Playground. I knew at first glance that if this rather large & extremely fun doggie daycare couldn't tucker ol' Zack out, nothing would. I was right. After picking Zack up from daycare, he couldn't even bat an eye at me.
The only thing I will say is it took about two doggie daycare employees to help me load Zack into the car because he didn't want to go home! That, my friend, speaks volumes for this facility.
The staff is extremely accommodating and I think once the word gets out on this facility, dogs & their owners will be barking down the doors. Hope they give Zack preferential treatment since he was one of their first to play on the playground. I think he may have christened it!
Our senior lab just returned from a one week stay at The Playground. Alison was very helpful getting is stay booked and showing us the facility before they opened.
On the day of his arrival we were greeted by several staff members. The facility is still a work in progress but you can tell they have good things planned. The dogs appear to be well looked after and fully supervised. Our dog is older so they took the time to help him into a comfy bed and keep him separated from the younger dogs.
Overall he seemed in good spirits when we picked him up and he had clearly been eating and not lost weight (which is usually what happens). They also gave him a bath which we appreciated so he didn't come home looking like a wreck. I believe the nightly price of $60 is competitive with other dog boarding facilities in the city. Based on this stay and our communications with Alison who is very responsive, we highly recommend.
Alison was a great help at a time when we were caught between a rock and a hard place at the holidays without reliable boarding for our dog. Luckily they had space! The facilities are indoor/outdoor, clean and heated, with 24/7 staff.
Martin tends to starve himself when we board him and Alison went to great lengths to ensure he ate while we were gone.
We were happy to find him playing with other dogs when we picked him up. He'll be back!
We love Al and her staff at CitiPets Playground. Prior to the grand opening, Al and staff walked our dog 3 times a week and worked on her behavior issues. We see good results and are very happy with the attentive care.
Now, our dog goes to Citpets Playground 5 days a week. She has alternate group walking and daycare day. We visited the facilities and was very impressed with the size and quality of equipments.
As we pulled into the parking lot and open our car door, our dog ran towards the gated entrance with excitement. We are extremely happy to discover Al and CitiPets. We highly recommend this doggy day care for everyone!
Hello! My name is Al (short for Alison) and I co-own CITIPETS' Playground with my wonderful mom, Barbara. Playground is my dream-come-true, and the culmination of my life's work!
I have been working with dogs in San Francisco for the past thirteen years. When I'm not taking care of things at Playground, I train and rehabilitate dogs, while helping their families better understand their dog's behavior, thus facilitating a good relationship with the dog and promoting and overall happy and harmonious household.
My specialty is working with dogs that have aggression issues, rescue dogs, and dogs that have been abused. I also am a consultant on home set-up, and can help with leash training, park manners, potty training, and any number of basic training issues.
My philosophy centers around structure, calm consistency, good communication, (which means listening to your dog as well as asking them to listen to you) and of course lots of love. Reasonable expectations need to be set, and time needs to be put in to help your dog meet these expectations. Of course, there is no one way of training that will fit every dog. Each dog is an individual and training needs to be tailored to meet the needs of that specific dog.
To say I love my work is an understatement. I have worked tirelessly to help families and their dogs understand each other and work together as a team.
For the past several years I've been running CITIPETS, which is a store that is focused on health, safe, and durable pet products. CITIPETS' Playground is the natural next step for me, bringing my hands-on work with dogs together with providing them with the very best that life can offer our best friends!
- Member of the Board of the FUDDP (Friends of Upper Douglas Dog Park)
- Member of the Fort Funston Dog Walker Coalition
- Volunteer with Niko Rescue Foundation
Working in rescue you come across many different dogs with many different issues. We know there is no dog Al can't hand and would trust her with any. She has dedicated countless hours working with some of our difficult dogs resulting in them getting placed in great loving homes. Without her patience and knowledge, it just wouldn't have happened. She takes the time to get to know the dog, and figures out what methods would work best for each individual dog. She is truly there to help dog and owner.
When I first brought my dog to Alison he was unsocialized and a nervous wreck around other dogs (because I was so nervous…) . He desperately wanted to play with them but didn't know how. Alison worked with him gradually enabling him to run with the pack three days a week at Fort Funston! Now I can walk with him at the beach off-leash, and he can greet the passing dogs and walk on with me. She has bar-none saved my dog's happiness and mine! I have never seen the likes of such a loving, fun, and committed dog walker. My son calls her the canine social worker, and I my husband and I call her the Miracle Worker.
The animal kingdom has taken me down a wonderful road, starting in the family as a child, then introduction to the magnificent Giant Schnauzer. As a breeder when they were first shown in the U.S., research and training classes enriched my life. (Especially the Tellington-Jones "Ttouch" techniques.) But more opportunities brought me into the world of horses: foaling, therapeutic riding for the disabled, and those wonderful sport horses - and always dogs present!
I'm excited about the many new directions and opportunities of CITIPETS' Playground - offering other people's best friends a safe place to enjoy. It is a return gift to the many dogs who have given me so much through the years.
I had two perfect Pomeranians while growing up. They taught me everything I know about love, loyalty and kindness. They inspired me to be a good person and treat others with respect and kindness. Dogs have great instincts when it comes to judging peoples true intentions. They don't ask for much other than genuine companionship and true dedication to living in the moment. That's something I value both in my professional and personal life.
I love dogs' combination of simplicity and complexity. Life in dog world is filled with simple pleasures. Yet, when you study dogs and their behavior, you find that they have a very complex mind as well and need to be understood as individuals in order to give them the best possible care.
The best part of working at CITIPETS is the cuddles! I love having a job where you get hugs and kisses every day. I never had a work day go by without being overwhelmed by happiness and gratuity of working with such wonderful beings. Another thing I really like about working with CITIPETS is that we have foster dogs. We help them rebuild trust for people and find new homes. There is nothing more rewarding than making a positive difference.
I'm passionate about learning about dog behavior. Every dog is special and has something new to teach us - and I'm a humble learner! I like to help dogs overcome their fears and insecurities. I guess you can say that I thrive on making dogs happy. If they're happy, then I'm happy.
In my family there have always been dogs around. At an early age I learned to understand how dogs communicate and that their needs are just as important as ours. Dogs often make me laugh. Their loyalty and good hearts never cease to amaze me.
The best part of this job is that you make friends with the dogs, so you basically get to spend every day with your friends. That way it never gets boring! I also like that this job allows us to be outside and active.
I like to help our foster dogs discover the amazing relationship that can be formed between a human and a dog. Of course I really enjoy the client dogs as well. It's always fun to introduce new dogs to the pack and watch them play and see how they look out for one another.
I had a Pomeranian growing up, who still lives with my family today. Getting a dog was something I always wanted, and begged my parents for one since I was little. Although a bit reluctant, my parents finally agreed to drive up to a farm where we picked up a Pomeranian puppy. It was the best day ever! I was 10 at the time but she really taught me the responsibilities of caring for a pet, and getting used to a daily routine that incorporated my dog as a part of the family. She was the first of many pets that I had the joy of taking care of.
I love dogs' goofiness, their unconditional love, and how each and every dog has their own shining personality! I think it is so cool how many different breeds and varieties there are, and there is just always so much to discover when making a new dog friend. At their core, dogs really just want to be loved and to be with their human, and that's why our bonds to dogs are so special.
Working at CITIPETS is always exciting welcoming a new playmate to the pack, getting to know them and seeing them make new doggy friends. I feel that Playground is such a great environment for dogs to socialize and discover their innate need to romp and play to the heart's content with other dogs. Working with people who are also passionate about dogs and their well-being is awesome as well!
I believe every dog that comes to Playground deserves a great and full experience. Every dog is different and has their individual needs, whether it be expending all their energy on playing, getting however much exercise they are comfortable with, or if it just enjoying cuddling, pets and human time. Some may be nervous upon their first day of daycare, or have special needs. Other than making sure every dogs' needs are met, my priorities at work are to see that they are healthy, happy and safe.
I grew up with St Bernard's in my early life, but somehow ended up with two small Chihuahua mixes. All have taught me to love just the same though!
I have always had a bond with dogs from an early age, and have kept that with every new one I meet! They always bring a smile to my face.
The best part of working at CITIPETS is watching the dogs (especially the pups!) break out of their shells and grow right in front of our eyes.
I love bringing each pup a happy moment every day I'm at work! They unknowingly make us all happy every day, and I can only hope they are happy to see me too! There's nothing much better than when the dogs come running up excited to see me when they arrive in the morning.
I grew up with Freckles! We got him when I was in middle school. He was severely abused before we rescued him. We have had to be extremely patient with him, but after having him for almost nine years he has become so much more locing and trusting.
Everything! Doggy kisses, the way they play, how loving they are, how smart they are, how loyal they are, their cuddles… everything!
The best part of working at CITIPETS is getting to play with dogs all day, getting to know new dogs and feeling like we’re all one big happy family!
I would love to one day own a house big enough to work with rescue/foster dogs. I love puppies, but I would want to help older dogs who have less of a chance of getting adopted. And I also always want to make sure that the dogs at the Playground are having the time of their life!.
Does your pup have a dry, hacking cough, possibly with retching, sneezing, snorting or gagging? She could have “Kennel Cough” – even if she has been inoculated, as there are both viral and bacterial versions. (More info here.)
If you notice any of these symptoms please call us to let us know that she needs to take a sick day, and then take your pup to the vet ASAP for treatment.
Thanks to all our wonderful clients for helping to keep all our best friends at their healthiest!
We consider new clients on a one-on-one basis. Please call us at 415-282-3330 with any questions - we're happy to chat with you!